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Privacy & Security
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PRIVACY PROTECTION

We at Partybasics have a firm commitment to safeguarding the privacy of our customers. This Privacy Policy describes exactly how Partybasics uses identifiable information regarding our customers, such as name, address, email address or credit card number (“Customer Information”).  Primarily, we collect such information for the purpose of providing you with an outstanding experience as you access our large collection of online designs and printing resources to design, personalize and order print products (collectively, the “Service”).  Except as specifically described in this Privacy Policy, Partybasics does not sell, rent or share such Customer Information with third parties.

By using our Service, you consent to the collection and use of information in the manner described below.  If we decide to change our privacy practice, we will post those changes on this page so that you are always aware of what information we collect, how we use it and under what circumstances we disclose it.  Changes to our policy will be prospective only.  Please check this page from time to time for changes to make sure you are aware of our latest privacy practices.Regardless of later changes or updates, Partybasics will not use your information in a new way without first providing you with an opportunity to opt-out.

Also, if you have not already done so, please click here to review the
Terms of Use that govern your use of the Service.  Our privacy policy is considered part of the Terms and Conditions.


COLLECTION OF CUSTOMER INFORMATION

In order to establish your account or to place any orders for products provided through the Service, you will be asked to provide certain personally identifiable information to us, such as contact information (such as name, email address, phone number, billing address and shipping address) and financial information (such as credit card number and expiration date).


IP ADDRESSES AND COOKIES

Partybasics uses IP Addresses and Cookies in limited ways, as follows:

IP Addresses: An IP address is literally your computer’s address and is a unique identifier, allowing online information to be sent to the right place.  We use IP addresses to better understand the customer database.  We use your IP address to help diagnose problems with our server and to administer our website (the “Site”).  Your IP address is also used to gather broad demographic information such as geographic distribution of our members. We do not intentionally link your IP address to your personally identifiable information.

Cookies: Contrary to popular belief, cookies do not extract private or personal information from your computer's memory.  The job of a cookie is to record only information you volunteer to us upon registering or visiting the site.  Cookies are tiny files placed onto the hard drive of your computer the first time you visit our Web site that enable our server to recognize or “remember” who you are next time you come back.  Partybasics cookies are not tied to personally identifiable information.  Currently, Partybasics intends to make only limited use of cookies for the purpose of delivering content and ads specific to your interests.  For instance cookies may be used to retain your personal preferences, hold session information for a “shopping cart” or save your password so it doesn't have to be re-entered each time you log in.

A cookie is a piece of data stored on the user’s computer tied to information about the user.  We use persistent cookies.  A persistent cookie is a small text file stored on the user’s hard drive for an extended period of time.  Persistent cookies can be removed by following Internet browser help file directions.

Cookies are used by both Partybasics and the Partybasics order section in order to uniquely identify users, associate user files with orders, and to enable the shopping basket.

Advice on Limiting Cookies: You always have a choice with respect to cookies.  By modifying your browser preferences, you can accept all cookies, be notified when a cookie is set or reject all cookies. However, cookies allow you to take full advantage of some of Partybasics’s best features, so it is beneficial to leave them turned on. If you choose to reject all cookies, you may be unable to use certain Partybasics services. Please consult your browser instructions for information on how to modify your choices about cookies.


USE/SHARING OF CUSTOMER INFORMATION

Partybasics only uses your personal information to conduct business with you.  Your personally identifiable information will not be rented, sold or shared with any third party, except as described in this Privacy Policy or as otherwise agreed by you.  Information submitted to us is only available to Partybasics employees for purposes of processing your order, communicating (whether by email, phone or mail) with you concerning any orders submit, or for communicating (whether by email, phone or mail) with you in response to requests for information.  However, information submitted to us may be available to third party vendors whom we contracted for purposes of providing services relating to our communications with you, or for credit card authorization and processing in order to fill your order.

Partybasics also collects order detail information and customer preferences for promotions or site enhancements.  When you place an order, make a purchase, or save your information online, we may use your Customer Information to send you information about our products, services, and promotions and to help us learn more about your shopping preferences.  If you participate in a promotion, we may use your Customer Information to send you e-mails, postal mail, or telephone regarding our products, services and promotions, such as Partybasics’s New Promotions, New How-To’s and other content, New Templates, and New Products & Capabilities.  These communications are only sent to users who have decided to receive such information.  In addition, we may use information about you and your product interests and purchases from us to help us improve our Website design and your online shopping experiences.

Partybasics may disclose information it has collected from any member of the Service and/or content any member has made available on the Service when it believes in good faith that the law or legal process requires it, or when it is necessary to do so to protect the rights or property of Partybasics or others.


THIRD PARTY SERVICE PROVIDERS

We may share your personally identifiable information with those companies that assist us in providing the Service to you.  Following are some examples of our use of third party service providers: We may share your credit card information with a financial institution we use to effect your purchase of our products using your credit card.  We may share personally identifiable information (not including credit card information) an e-marketing firm that assists us with the administration of our Site, promotional newsletters and emails, and that helps us understand what our customers want and need from our service, including analysis of the results of particular surveys we may perform.  We may share personally identifiable information (not including credit card information) with outside shipping companies we utilize to deliver your product orders.  These third party service providers have limited access to certain personally identifiable information needed to perform their functions, but may not retain, share, store or use your information for any secondary purposes.  We may also choose to offer certain third party products, that we do not produce at our facility, through the Service and may disclose certain portions of your personally identifiable information (not including credit card information) to allow those product producers to fulfill your product order.


CHOICE/OPT-OUT

Our users are given the opportunity to ‘opt-out’ of having their information used for purposes directly related to our site at the point where we ask for information.  For example, our order form/account set up has an ‘opt-out’ mechanism so users who buy products from us, but don’t want any marketing material, can keep their email address off of our list.

Users who no longer wish to receive our newsletter and promotional communications may opt-out of receiving these communications by replying to unsubscribe in the subject line in the email or email us at info@partybasics.com.


SECURITY/PRIVACY INFORMATION

The security and privacy of your online purchase is of the utmost importance to us.  When users submit sensitive information to us via our Site, their information is protected both online and offline.

We have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.  We use industry standard efforts to safeguard the confidentiality of your personal identifiable information, such as firewalls and Secure Socket Layers (SSL).  SSL encryption technology is designed to prevent the unauthorized viewing and downloading of your order information.  By default, all orders placed on our site are done on a secure server that encrypts all financial information through SSL.  We will not store your credit card information in our database unless you explicitly instruct us to do so.  Except as otherwise stated in this Privacy Policy, access to that data is limited to authorized Partybasics staff members and is further restricted by password protection mechanisms.

We also do everything in our power to protect user-information off-line.  All of our users’ information, not just the sensitive information mentioned above, is restricted in our offices.  Only employees who need the information to perform a specific job are granted access to personally identifiable information.

Customer Information is stored on a secure server.  The server is maintained in a high-security environment.

Although we use industry standard practices to protect your privacy, we do not promise, and you should not expect, that your personally identifiable information or private communications will always remain private.


ORDER CONFIRMATION

Upon placing an order, we will send you an email confirming the order.  We will also send you an email as soon as the order is shipped.  This allows you to keep track of your order and its progress.  If you receive a confirmation for an order you did not place, please email us immediately at info@partybasics.com.


NOTIFICATION OF CHANGES

If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.  We will use information in accordance with the privacy policy under which the information was collected.

If, however, we are going to use users’ personally identifiable information in a manner different from that stated at the time of collection we will notify users via email.  Users will have a choice as to whether or not we use their information in this different manner.

If customers have opted out of all communication with the site, or deleted/deactivated their account, then they will not be contacted, nor will their personal information be used in this new manner.  In addition, if we make any material changes in our privacy practices that do not affect user information already stored in our database, we will post a prominent notice on our Web site notifying users of the change.


BUSINESS TRANSITIONS

If Partybasics goes through a business transition, such as a merger, acquisition by another company, or sale of a portion of our assets, users’ personal information will, in most instances, be part of the assets transferred.  If as a result of the business transition, the users’ personally identifiable information will be used in a manner different from that stated at the time of collection they will be given choice consistent with our notification of changes section.


CONTACT INFORMATION

If customers have any questions or suggestions regarding our privacy policy, please contact us at:

Partybasics.com
P.O. Box 914
Hamburg, New York 14075
Telephone: 866-468-7123

Email Address: info@partybasics.com